WhatsApp Business API & Chatbots in India
WhatsApp is where Indian customers already talk. We set up the WhatsApp Business API through an approved provider, design message templates and chatbot flows, and connect them to your forms and CRM so every lead gets an instant reply.
- Provider selection and API onboarding
- Green-tick and display-name guidance
- Template messages for marketing and updates
- Chatbot and FAQ flows
- Lead routing to your team
- Broadcast and follow-up automation
How we work
Diagnose
A short SWOT Method™ review of where you are today.
Plan
Written scope, timeline and what success looks like.
Build
Design and production with clear review points.
Measure
Launch, track and improve.
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Questions people ask
What does the WhatsApp Business API cost in India?
Since July 2025 Meta charges per delivered template message. Published Indian guides cite about ₹0.86 per marketing message and about ₹0.12 per utility or authentication message, plus the provider's fee and GST. Replies within 24 hours of a customer message are free.
Do I need the API or is the WhatsApp Business app enough?
The app suits one or two people replying by hand. The API is for automation, chatbots, several team members and integrations.
Can I send bulk messages?
Yes, through approved templates to people who have opted in. Unsolicited bulk messaging risks your number being restricted.